FAQ's


Do you accept pets at your properties?
    Some properties will let accept pets but this will be on a case by case basis and entirely down to the landlord’s discretion. If a pet is kept at a property you will be required to have all carpets professionally cleaning by an approved contractor at the end of your tenancy. If you would like to know whether a property will accept a pet then please contact us.

Will there be additional charges should I need a guarantor?
    No. We do not charge for adding a guarantor to your referencing application.

Do you accept housing benefit?
    Again, as with pets, some lamdlords will let accept housing benefit but this will be on a case by case basis and entirely down to the landlords discretion. If you would like to know whether a property will accept housing benefit then please contact us.

How quickly can I move in?
    This will depend on both the referencing process and whether the property is occupied or vacant. For example if a property is vacant and the reference report comes back as acceptable then we can usually move you in within a week.