FAQ's

How much will it cost to sell my home?

We offer two services, our traditional no sale no fee service is 1% plus VAT of the agreed sale price. The good news is that when you instruct us on a sole agency basis, the cost of your conveyance is included in our fee, saving you a minimum £500 on the sale of your property. This is subject to a minimum fee of £2100 including VAT and that the solicitors are on our panel for legal services. If you instruct a solicitor who is not on our panel, we will contribute £500 towards the cost of your conveyance.

Our Monmouth Property Direct service will cost you £699, this includes VAT but you will have to pay for your own legal conveyancing and any other costs associated with selling a property. This is a prepaid service, on a non-refundable basis.


How long will it take to sell my property?

This varies hugely on the type of property, the local area, your asking price, etc. It is important to set a marketing strategy with your agent and review this regularly.


What is an EPC and do I need one to sell my home?

An EPC is an Energy Performance Certificate which will indicate to potential buyers the energy efficiency of a property and the likely running costs. It is a legal requirement to have an EPC to market your property. Monmouth Property Bureau can organise one for you or you can arrange your own. Please Note: Listed Buildings are not obliged to have an EPC for selling.


Should I find a house to buy before I get a valuation?

No. We would always advise you to have a property valuation first. This way you can have a better idea of the amount you may wish to spend on your next property.


How much do valuations cost?

Monmouth Property Bureau do not charge to assess the likely selling price of your home, however we do not call it a valuation but a market appraisal. We are happy to visit your home at a convenient time to discuss your marketing requirements. Monmouth Property Bureau’s dedicated sales team will give you an honest picture of the current market conditions and a considered indication of your property’s value with evidence to support this.


Who will conduct the viewings on my property and when will they occur?

With our traditional No Sale No Fee service we include accompanied viewings, we allow prospective buyers to take their time viewing so that they can really envisage living in the property.

If you have selected our fixed fee Monmouth Property Direct service, then you will oversee and supervise all viewings, we will book the initial viewings for you.

Viewings can take place at any time of the day, to suit both vendor and buyer but most are during the day or at weekends.


What happens after a viewing?

Using our traditional service, after a viewing has taken place we will endeavor to give you full feedback within 24 hours. If the viewing results in an offer being made we will contact you straightaway. We submit all offers to our clients both verbally and in writing.

Using the fixed fee service the buyers may contact us with feedback and if they do, we will pass this on to you, as well as any offers received by us. However in case they don’t we would always recommend you contact the buyers and ask them for feedback.


What if I want to change from the prepaid service to the traditional no sale no fee service or vice versa?

If you are signed up to our prepaid service and wish to change to our traditional no sale no fee service, your original prepayment will be deducted from the fees due after exchange of contracts.

If you are using our traditional no sale no fee service you are welcome to change to our prepaid service. However, if any buyers who have viewed or have already booked to view the property during the original agreement subsequently purchase the property, you will be liable for the original terms of our 1% plus VAT no sale no fee contract.


You may have more specific questions not highlighted on this page, please phone the sales office in confidence to discuss your requirements.